reasonable deal

The phoenix hotel is situated in a nice and quiet area with good access to the underground, shops and some bars and restaurants. this is maybe the main advantage, as otherwise it is nothing special. still, rooms are clean, the staff not unfriendly and a continental breakfast is included. should it be full, there are plenty of other hotels just next door which might be worth checking out.

Good location - small room

Although we liked the hotel and thought it was in a good location for visiting London the room we had was far too small to be a double. It would not have been suitable if we were staying for more than one night.
Cleanliness was good throughout. One point we did mention on the survey in the room was that we were surpised to see breakfast tables in front of both fire doors. With the hotel full this would have been very dangerous should the worst happen and a fire break out. This should be looked at seriously.

Best Western Phoinix

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Hotel is well placed for public transport,shops and eating out - a pleasant park walk takes one into central London. Breakfast good standard. Room problem speedily rectified by staff.Used it before, will use it again.

dining area

We found the dining area was a little small for the size of the hotel people had to wait for a table.