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Thistle The Grosvenor  ****

 Customer Reviews
Average Hotel Rating: Quality of Accommodation: 3.182/5
Value for Money: 3.545/5
< Prev 5 6 - 10 of 22 reviews Next 5 >
Quality: 2/5
Value: 2/5
Reviewer: Mr. S. CATTERICK
From: United Kingdom
Date: Apr 2006
Disappointing Accomodation

Outwardly the Thistle appeared impressive, however it soon became clear that the hotel is generally in need of decoration. Our own room was disappointing.....it was a single and we had booked a double...( i know it was a single because of how small it was, and the fact there was only one towel, and one cup on the tea tray !!) The receptionist had told us that a charge of £2 would be added for breakfast being served in our room, and shortly before it was due to arrive we were phoned and informed it would be £10....... What was meant to be a celebration of an anniversary, turned into a big disappointment,...not what was expected.
Quality: 4/5
Value: 4/5
Reviewer: Mrs. L. Haldric
From: United Kingdom
Date: Apr 2006
Thistle Victoria

The hotel is in a great location and the overall quality of the hotel is very good - the breakfast is great! However, they have just put up the additional cost of having breakfast in the room from £2.00 to £5.00 per person which I thought was a lot of difference! I thought I had booked a "Delux Room" but on arrival was only offered a "Standard" and was unable to prove this as on my booking voucher only said double, so I was a dissapointed as it was supposed to be a romantic stay with my husband.. Therefore make sure you have proof of what you have booked!
Quality: 2/5
Value: 2/5
Reviewer: Miss M. Hedrick
From: United Kingdom
Date: Apr 2006
Thistle Victoria

Room service tried to charge us twice. General decor was outdated and in bad condition. Bed was very uncomfortable, springs broken!
Quality: 3/5
Value: 4/5
Reviewer: Mr. w. gillard
From: United Kingdom
Date: Mar 2006
quality control

very pleased with hotel, bedroom and showerroom very cramped , breakfast excellent.
Quality: 3/5
Value: 4/5
Reviewer: Mr. N. King
From: United Kingdom
Date: Mar 2006
Thistle Victoria London

This hotel needs to be refurbished.

 
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