Sanctuary House

I have used this hotel on 5 ocassions and have never been disappointed. It is a perfect location 1 minutes walk from St James tube. The rooms are spacious, well equipped and spotless! Staff are friendly and cheerful and the breakfast is substantial.The pub serves very good reasonably priced food.

excellent location

quirky and fun hotel with best location

Great Location!

If you are looking for a great central hotel which is within easy walking distance of all the major attractions in London then look no further. Minutes from Big Ben, Westminster and the London Eye! Hotel was clean, and the staff efficient. Some building work opposite did mean that we got an early 'wake up call' on Friday morning - although no work was taking place at the weekend. Access to the hotel is restricted by barriers - although the receptionist reckons this and the building work should only last another couple of weeks. Rooms compact but this did not bother us as we only visited the room to sleep at night! I would definitely use this hotel again.

Jolly Hotel St Ermins

The Sanctuary was closed and we were transferred to the Jolly Hotel St Ermins. I was disappointed to have to chase the transfer via phone and email and being charged a extra amount for something which was out of my control. Having said that, The Jolly Hotel was very pleasant, very helpful staff and fab decour in the lobby (which needs to be matched in the rooms).

Sanctuary House

Service appalling, room noisy...everything creaks whenever anyone moves..didn't book an alarm call but got one at 6.00am anyway! I'm sure there were some plus points...but I'd need to think a lot longer!!!